These platforms help small businesses handle calls professionally with features like virtual numbers, call forwarding, and auto-attendants. They’re perfect for remote teams, entrepreneurs, and anyone who wants a polished business presence without traditional phone systems.
4 tools
GoToConnect (formerly Jive Communications) is a cloud-based phone system from the GoTo family — the same brand behind GoToMeeting and GoToWebinar. It’s built for businesses that want a fully hosted PBX replacement with easy dial plan editing, auto attendants, and seamless integrations with tools like Salesforce and Slack. The drag-and-drop dial plan editor is particularly impressive and makes advanced call routing accessible for non-technical admins.
Grasshopper is a virtual phone system designed specifically for entrepreneurs, freelancers, and small businesses. Rather than replacing your personal phone, it adds a professional business number (local or toll-free) on top of it — with extensions, voicemail transcription, and call forwarding. It’s the go-to recommendation for solopreneurs who want to look and sound professional without paying for a full VoIP seat-based plan.
Nextiva is one of the most trusted business VoIP platforms in North America, serving over 100,000 businesses. It combines cloud phone service, video conferencing, team messaging, and CRM-lite features under a single unified platform — making it a strong choice for small businesses and growing teams that want enterprise-grade reliability without the complexity. Nextiva’s uptime SLA, US-based support, and clean interface make it a standout in the crowded VoIP market.
RingCentral is a cloud-based business communications platform that replaces your traditional phone system with a fully managed VoIP solution. It handles voice, video, messaging, fax, and SMS all from one platform — and it works from any device, anywhere. I use RingCentral every day in my own business and what keeps me on it is how well it integrates with CRMs like NetSuite and Salesforce. For small business owners who want a professional phone presence without the cost of a traditional phone system, RingCentral delivers.
